Our Commitment to Your Privacy
At CareerBooster.ai, we understand that your career information is among your most sensitive personal data. This Privacy Policy explains how we collect, use, protect, and share your information when you use our services.
We operate with the highest standards of confidentiality and discretion – your privacy isn't just a policy, it's fundamental to our business.
Table of Contents
1. Information We Collect
1.1 Information You Provide Directly
When you engage our services, we collect information that you voluntarily provide, including:
Professional Information:
- Resume and career history
- Educational background
- Professional achievements and skills
- Career goals and preferences
- Salary expectations and requirements
- LinkedIn profile information
- Professional references
Personal Information:
- Name, email address, and phone number
- Mailing address
- Employment status and availability
- Communication preferences
Service-Specific Information:
- Interview feedback and performance notes
- Job application tracking data
- Recruiter and employer interaction records
- Career coaching session notes
1.2 Information We Collect Automatically
When you use our digital platforms, we automatically collect:
Technical Information:
- IP address and device identifiers
- Browser type and version
- Operating system information
- Website usage patterns and preferences
- Log files and analytics data
Communication Data:
- Email correspondence records
- Meeting and call logs
- Response times and engagement metrics
1.3 Information From Third Parties
We may receive information about you from:
- Professional references you provide
- LinkedIn and other professional networking platforms (with your consent)
- Background check services (when authorized)
- Employer feedback and hiring manager communications
2. How We Use Your Information
2.1 Service Delivery
We use your information to:
- Develop customized career materials (resumes, LinkedIn profiles, cover letters)
- Manage your job search campaign including application tracking and follow-up
- Facilitate networking and recruiter outreach on your behalf
- Provide strategic career guidance and interview preparation
- Match you with relevant opportunities and potential employers
2.2 Service Improvement
Your information helps us:
- Enhance our service offerings based on client outcomes and feedback
- Develop better targeting strategies for job searches and recruitment
- Improve our proprietary methods and success rates
- Conduct market research and industry analysis (in aggregated, anonymous form)
2.3 Communication
We use your contact information to:
- Provide service updates and progress reports
- Schedule meetings and consultations
- Send relevant market insights and career opportunities
- Deliver important service notifications and policy changes
2.4 Legal and Business Operations
We may use your information to:
- Comply with legal obligations and regulatory requirements
- Protect our rights and interests and those of our clients
- Prevent fraud and abuse of our services
- Conduct business operations including billing and customer support
3. How We Share Your Information
3.1 Authorized Sharing for Service Delivery
With Your Explicit Consent, we share your information with:
Potential Employers and Recruiters:
- Professional resume and profile information
- Relevant career history and achievements
- Contact information for interview scheduling
- Salary expectations and availability
Professional References:
We may contact references you provide to verify information or gather recommendations
Service Partners:
- Background check providers (when authorized)
- Assessment tool providers for skills evaluation
- Technology platforms for application submissions
3.2 Sharing Without Personal Identifiers
We may share aggregated, anonymized data for:
- Industry research and benchmarking
- Market analysis and trend reporting
- Service improvement and development
- Marketing and business development (no personal information included)
3.3 Legal Requirements
We may disclose your information when:
- Required by law or legal process
- Necessary to protect rights, property, or safety of CareerBooster.ai, our clients, or others
- In connection with business transfers (mergers, acquisitions, etc.)
- To prevent fraud or illegal activity
3.4 What We Never Share
We will never sell, rent, or commercially distribute your personal information to third parties for their marketing purposes.
4. Data Security and Protection
4.1 Security Measures
We implement comprehensive security measures including:
Technical Safeguards:
- Industry-standard encryption for data transmission and storage
- Secure, password-protected client portals
- Multi-factor authentication for sensitive access
- Regular security audits and vulnerability assessments
Administrative Safeguards:
- Strict access controls limiting employee access to client data
- Comprehensive employee training on privacy and confidentiality
- Regular review and updating of security policies
- Incident response procedures for potential breaches
Physical Safeguards:
- Secure office environments with controlled access
- Locked filing systems for physical documents
- Secure disposal of sensitive materials
4.2 Data Breach Response
In the unlikely event of a data breach:
- Immediate assessment and containment of the incident
- Prompt notification to affected clients as required by law
- Coordination with authorities when necessary
- Implementation of additional safeguards to prevent future incidents
5. Your Privacy Rights and Choices
5.1 Access and Control
You have the right to:
- Access your personal information in our possession
- Request corrections to inaccurate or incomplete data
- Update your preferences for communications and service delivery
- Request data portability in machine-readable formats (where technically feasible)
5.2 Communication Choices
You can:
- Opt out of marketing communications while maintaining service-related communications
- Choose communication methods (email, phone, text) that work best for you
- Set frequency preferences for non-essential communications
5.3 Data Deletion
You may request deletion of your personal information, subject to:
- Legal retention requirements for business records
- Ongoing service obligations under active agreements
- Legitimate business interests in maintaining historical records
5.4 Exercising Your Rights
To exercise any of these rights, contact us at:
Email: privacy@careerbooster.ai
6. Data Retention
6.1 Retention Periods
We retain your information for different periods based on:
Active Service Period:
- All information necessary for service delivery
- Communication records and progress tracking
- Work products and strategic materials
Post-Service Period:
- Professional materials: Retained for 2 years for potential future engagement
- Communication records: Retained for 3 years for reference and improvement
- Financial records: Retained for 7 years per legal requirements
- Aggregated analytics: Retained indefinitely in anonymized form
6.2 Secure Disposal
When retention periods expire, we:
- Securely delete electronic records using industry-standard methods
- Physically destroy paper documents through certified destruction services
- Maintain certificates of destruction for audit purposes
7. International Data Transfers
7.1 Cross-Border Processing
If you are located outside our primary jurisdiction, your information may be:
- Transferred to and processed in countries where we operate
- Subject to different privacy laws than those in your location
- Protected by appropriate safeguards including contractual protections
7.2 Transfer Safeguards
For international transfers, we implement:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions where available
- Additional safeguards to ensure equivalent protection
8. Cookies and Tracking Technologies
8.1 Cookie Usage
Our website uses cookies and similar technologies to:
- Enhance user experience and remember preferences
- Analyze website performance and usage patterns
- Provide personalized content and recommendations
- Ensure website security and prevent fraud
8.2 Cookie Management
You can:
- Control cookie settings through your browser preferences
- Opt out of analytics cookies while maintaining functional cookies
- Review our Cookie Policy for detailed information about specific cookies used
9. Third-Party Services
9.1 Integration Partners
We work with trusted third-party services including:
- Email and communication platforms for service delivery
- Analytics services for website and service improvement
- Payment processors for billing and transactions
- Cloud storage providers for secure data management
9.2 Third-Party Privacy
- Each third-party service has its own privacy policy governing their data practices
- We select partners based on their privacy and security standards
- We limit data sharing to what's necessary for service delivery
10. Children's Privacy
CareerBooster.ai services are designed for working professionals and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
11. Changes to This Privacy Policy
11.1 Policy Updates
We may update this Privacy Policy to:
- Reflect changes in our services or business practices
- Address new privacy laws or regulatory requirements
- Improve clarity and transparency of our practices
11.2 Notification of Changes
For material changes, we will:
- Provide advance notice to active clients
- Update the "Last Updated" date at the top of this policy
- Obtain consent where required by applicable law
12. Contact Information
12.1 Privacy Questions
For questions about this Privacy Policy or our privacy practices:
Privacy Officer
CareerBooster.ai
Email: privacy@careerbooster.ai
12.2 Complaints
If you have concerns about our privacy practices:
- Contact us directly using the information above
- File a complaint with relevant privacy authorities in your jurisdiction
- Seek resolution through our standard dispute resolution process
13. Jurisdiction-Specific Rights
13.1 California Residents (CCPA)
If you are a California resident, you have additional rights including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination for exercising privacy rights
13.2 European Residents (GDPR)
If you are in the European Economic Area, you have rights including:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
13.3 Other Jurisdictions
We comply with applicable privacy laws in all jurisdictions where we operate and will honor privacy rights as required by local law.
Your Privacy is Fundamental to Our Business
We are committed to protecting your information and maintaining your trust.